Work with Us
Fix a process.
This is where the magic happens. It’s usually where you want to start when working with us.
There’s a task you do repeatedly. It just doesn’t work right. It takes longer than it should. It always has some error after it’s sent out. It costs more—in effort or money—than planned. It’s the last task you drag yourself to take on because it’s so irritating. Your team or your customers always have follow-up questions, and when there are meetings about fixing it, tempers flare or people don’t even engage.
Your business is growing. Something that used to work fine just isn’t working anymore. Maybe you did it yourself and you haven’t been able to hand it off. Or someone on your staff developed a process: they should be ready to grow and take on other responsibilities and challenges, but they’re bogged down with this task. It’s keeping them from new opportunities to work with your clients and earn more revenue.
Pursue new business.
Have you built your reputation in one industry, but realized your company’s skill would be perfect to help a different industry as well?
Be credible when you present your business to a new sector or new type of client. And be ready to move when that client says Yes!
We assess the capability and capacity you already have in your team. What do you need to add or change in order to take on new business? Does your accounts payable team need a new member? Do you need to add software licenses? Do your team members need to take a course or join a professional association? Will you need a login portal for new remote clients? Do you need to talk about your products and services in a different way? Set the strategy so you can adjust your company and pursue the clients you want, instead of reacting to RFPs or clients that aren’t core to your brand.
Sign new contracts.
Good fences make good neighbors, and great client agreements make long-term, happy relationships.
Before you take your new contract to your lawyer, who will make sure your language stands up in court, work with One Smart Thing to design all the terms that define, in plain English, the work that will be done. How, where, when, how much, and what if not? Working with One Smart Thing brings the expertise that wrote contracts for Fortune 500 multinationals, and a fresh perspective that’s not bound by boilerplate or stale copy-paste you picked up from past contracts.
When you’re about to work with that big new client, work with One Smart Thing first to capture the entire work plan in your contract.
Core Programs
One Smart Thing, Inc., provides strategy consulting to leaders of growing small & medium size tech businesses, focused on three main stages:
Internal Operations: revising processes to save time, improve accuracy, and free up staff energy
New Business Pursuit: preparing a company to pitch new clients, setting up your internal process, systems, and staff capabilities to take on new business when you win it
Contract Design: preparing a company to define all the expectations of your working relationship with a new client in the contract/SOW: deliverables, inputs, contingency management
Your business runs better when you change One Smart Thing.
Keep it rolling.
Working with One Smart Thing on a defined project can improve your business. After that project is over, we have options to support you in implementing the changes.
The Hotline.
Your new process is working fine, and you’ll have a few follow-up questions, refinements, or reasons you just want a data-driven strategic assessment from someone who knows your business in detail. With this renewable 3-month retainer, you have unlimited access to One Smart Thing, with a 24-hour response time to emails and phone calls.
The Bullet Train.
You have another process that needs to be assessed and updated, but you want to dispense with the time to start up and define that project. You’d rather keep momentum in your company based on the success of the first consulting project. With this 6-month retainer, we agree on milestones to be achieved, and work towards them with a defined number of hours dedicated to your business each month.
Ad hoc services
Many additional services can be combined with your consulting plan.
Marketing copy and RFP writing
Business plan design
Quarterly performance targets
Product design
Project design and project management
SEO research and optimization
Or get started when you just…can’t.
You’re so overwhelmed you really, truly don’t know where to start.
You’ve tried talking to a few different experts and practitioners.
But you’re so far from defining WHAT problem you’re trying to solve that you risk becoming THAT CLIENT…the one who kicks the tires, asks for multiple estimates, delays meetings, and never makes a decision to buy.
That’s not who you want to be. But you really can’t decide if the solutions you’re being offered are worth your investment, or just another distraction. You’re dodging follow-up calls from salespeople and freelancers. There are unfinished courses and books piling up in your office that promised a silver bullet. Your business is busy, but this is nagging at you.
You’re spinning your wheels. It’s exhausting. You need Traction Time. Like pushing your car out of a snowbank, getting traction is the way to move forward when you know you’re spinning your wheels alone.
This intensive, dedicated session will help you get momentum and get on your way.
Traction Time.
In 1 tightly-structured hour, we empty out all the clutter, sort out options, and leave you with a road map for taking sensible, effective next steps.
You have 30 minutes of prep work, and one 60-minute call with us. We’ll record the conversation, and work on a digital whiteboard while talking.
Within 72 hours, we deliver you a ranked list of 3 effective next steps you can take. You get the recording of the call; a full mind map of the issues discussed and how they connect; and your breakthrough action plan.
This self-contained session has no obligation. You receive the full package and can execute your action plan on your own. If you decide that some of these plans fit well with consulting with One Smart Thing’s expertise, you’re eligible for our preferential repeat client pricing.
These intensive sessions sell out fast, because there is a limit to the number we can book.