Where you are today

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As a leader of a company in its Growing Stage, you’re riding the wave of energy that comes from growth and expansion.

You’re also facing new decisions. Complexity increases and new people join. You’re past the stage where every new decision only affects you. While you’re deeply occupied with the daily growth of the company, you need to get traction and build momentum so this excited team can continue to grow. Without systems tailored to the unique company you’re building, and agreements everyone can see—and adapt to circumstances—you risk burning out yourself, your team, and the bridges to your customers.

With One Smart Thing, you take deliberate, targeted action that helps you move forward without overwhelming your team and distracting them from the business you’re building.

Our most successful clients begin working with One Smart Thing when they want to manage their company’s growth, so they can have more consistency and time freedom. Clients use this energy of growth to build resilience for the future.

What got you here today

You’ve made changes while your business has grown. Lots of those changes succeeded. You’ve taken ideas from many sources. Why have some not worked out the way you wanted?
If you make changes to a business that don’t take all its factors into account, that change will fail or produce additional problems. We think about all the ways that processes and people interact with profitability, to design strategic and straightforward decisions that work for the long-term success of your company.

We simplify complexity and eliminate chaos.

We figure out what’s unique and special about your business, and help prioritize and design systems so it runs better.
Think about these symptoms that tell you to make adjustments that will re-ignite your company’s acceleration.

 

Profits + People - Process =
Every Sunrise Is A Surprise Syndrome

Your business has enough volume that you’ve attracted high-quality hires and you’re making money. But your team is spending all day (and nights … and weekends) in meetings. You added every communications tool on the market so they can ask questions…and they do. And client strategy discussions seem to require 20 participants to decide how to respond to each new request. Every day seems like you have to reinvent the wheel.

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Profits + Process - People =
Toxic Blamestorming Syndrome

You have SOPs for every situation…because there’s no trust and no judgement in your organization. Your desk is inundated with decisions you have to make, that should never have made it to your level. You’re tired of playing referee in turf wars, and you’re tired of double-checking everyone’s work. The company is making money, but you’re not sure it can continue if you rest for even a moment.

Process + People - Profits =
Give Away the Store Syndrome

Your people cooperate well and agree on what to do. But every project comes out at an operating loss…some small, some big. There’s always a different reason why…at least, that’s what you hear when you have time to do a post-mortem before the next project comes in!